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FAQ

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Reseller

How do I get Air-Time to give to my customers?

You can register with us and Top-Up your own Reseller account with Air-Time so you can provide Air-Time right away to your customers. This you will have to buy through your Dashboard once you login.

Other option available are;

  1. Cash: Air-Time will be applied immediately.
  2. PayPal: Air-Time will be applied immediately.
  3. Bank Transfer: Air-Time will be applied within a few hours of receiving confirmation but you must cover the bank fees.
  4. Cheque: Air-Time will be applied in a few days when it has cleared.
How do I Make Money?

As a Reseller, you make money as follows;

  1. When you TOP-UP or do a Long Distance Recharge for a customer you receive POINTS. The amount of points received varies by the service provider/carrier.
  2. You can then Redeem some or all of the points earned on future Air-Time, TOP-UP or Long Distance Recharge and collect the money from your customer. The funds collected in this case is all yours.
How to add Air-Time to my account?
  1. Login to your account
  2. Click on the Air-Time button in your Dashboard
  3. Enter Amount in numeric only.
    Example: 21 or 21.00
    NOTE: Amounts greater than USD$20.00 will not incur a transaction fee
  4. Click on Proceed and follow prompts
How to Redeem Gift Card for Cash?

To redeem the value associated with the customer’s Gift Certificate for cash, you will be required to;

  • Obtain the Gift Certificate code
  • Obtain Photo Identification from the customer including two of the following;
    • Driver’s License
    • Passport
    • Citizenship Card

Note: Only the Recipient whose name is on the Gift Certificate can redeem it for cash! Do not proceed if the information does not match else this can be grounds for reversal from the Reseller’s account and possible legal action!

  • Verify that the customer is the same as the Recipient whose name is on the Gift Certificate

Process Example:

  • Gift Certificate value: US$10.00
  • Service fee is 10%
  • Local Currency: BBD (Barbados $)

  1. login to your account on https://www.uonmobi.com
  2. Go to Dashboard

 

  • Select Gift Certificate

  • Click on Redeem
  • Enter the Gift Certificate number
  • Select the Country where the GC is being redeemed to obtain the currency conversion
  • Enter the Recipient’s ID information and type
  • Click on Proceed

  • Gives the customer USD$9.00 (BBD$18.00) in this example
  • Your Reseller’s account will be credited with USD$9.00 of Air-Time as compensation for paying the customer
  • Your Reseller’s account will also be credited with 15 POINTS for commission.
Is there a cost to become a Reseller?

No, there is no cost. You just have to sign up and once approved you can be on your way.

What are the benefits of becoming a Reseller?
  1. As a Reseller you can manage your Air-Time and other items via your Dashboard.
  2. You can sell directly to your customers and earn fantastic Points while doing so.
  3. You can Redeem Points earned for free Air-Time, Prepaid Top-Ups, and Long Distance Recharge.
  4. Registered customers receive Points as well but you can also offer your own discount to your Customer to encourage repeat patronage.
  5. You have access to a Global clientele

Distributor

How do I get Air-Time to give to Resellers?

You have to Top-Up your own Distributor account with Air-Time so you can provide Air-Time right away to your customers and resellers. This you will have to buy through your Dashboard once you login.

Other option available are;

  1. Cash: Air-Time will be applied within 2 hours.
  2. PayPal: Air-Time will be applied within a few hours but you must cover the transaction fees.
  3. Bank Transfer: Air-Time will be applied within a few hours of receiving confirmation but you must cover the bank fees
  4. Cheque: Air-Time will be applied in a few days when it has cleared
What are the benefits of becoming a Distributor?
  1. As a Distributor you get a fantastic discount on Air-Time.
  2. You can sell directly to customers and keep the full discount.
  3. You can sign up Resellers to expand your customer base.
    When you sign up a reseller it is recommended that you give them an adequate percentage of your discount in order to retain them and drive sales. The percentage will vary from country to country and will be communicated to you.

Resellers can be;

  • Shop Owners
  • Taxi drivers
  • Or anyone who has a customer base

Resellers are an integral part to your success. They are the ones that would have the most customers that you can tap into. It is recommended that you give them a larger percentage of the discount because of that fact. However, although you are, in comparison receiving a smaller discount, you will inevitably gain more over time without the need to have your own customer base.

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